PlantPro Privacy Policy

• Account and Profile Information: When you sign up for PlantPro (via Google or Apple login), we collect your email address and basic profile information (name, avatar) provided by the identity provider.
• Device and Usage Data: We collect device identifiers and information (e.g. device model, OS version, advertising ID, unique installation ID) and usage data (such as app features used, session duration, app version, and crash logs).
• Location Data: If you allow it, PlantPro may collect your device's location when using location-based features.
• Camera and Photos: You can use your camera or select photos from your gallery within the app (for example, to identify plants). PlantPro will access your camera and photo gallery only when you explicitly use these features.
• Subscription and Payment: If you purchase a subscription, we collect only the information needed to manage your subscription. Actual payment processing is handled by Google Play, the Apple App Store, and RevenueCat.

• Provide and operate the service: To authenticate you, manage your subscription, and deliver app functionality.
• App Improvements and Security: To analyze app performance, diagnose problems, improve reliability, and prevent fraud or abuse.
• Personalization: To adjust content and features based on your usage patterns and preferences.
• Advertising and Marketing: With your consent, we may use your data to deliver personalized ads and measure ad performance.
• Communication: To send transactional messages related to your account or subscription.
• Legal Compliance: To comply with legal obligations or respond to lawful requests.

• Consent: For analytics tracking and advertising personalization.
• Performance of a Contract: For providing services such as login, subscription management, and app functionality.
• Legitimate Interests: For improving the app, ensuring security, and communicating with users in a measured way.
• Legal Obligations: For complying with applicable laws.

• Google Services (Firebase, Google Analytics, Crashlytics) – for analytics and crash reporting.
• Facebook SDK – for analytics and ad measurement.
• Apple and Google – for authentication when using Apple or Google login.
• RevenueCat – for managing subscription billing.
• Advertising Partners (Facebook, Google, Taboola, Pinterest, Snapchat) – for targeted ads and performance measurement.
• Legal and Compliance – when required by law or public authorities.

To provide our core plant identification and care services, we share your provided photos and location data with trusted third-party AI service providers. This sharing is essential for delivering the following features:

• Plant Identification: Your photos are analyzed by AI services to identify plant species, varieties, and characteristics.
• Plant Disease Diagnosis: Images are processed to detect signs of diseases, pests, or health issues in your plants.
• Personalized Care Recommendations: Based on the analysis of your photos, plant data, and location, we provide customized care advice, watering schedules, and maintenance tips tailored to your local climate and growing conditions.

Some service providers may process your data outside your country of residence. Safeguards such as standard contractual clauses and recognized frameworks are used.

• Account and subscription data is kept as long as your account is active.
• Analytics and crash data may be retained in aggregate form for improvement purposes.
• If you delete your account, your personal data will be erased immediately.
• Certain purchase records may be retained only as required by law.

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request erasure ("right to be forgotten").
• Restrict or object to processing.
• Request data portability.
• Withdraw consent where processing is based on consent.

PlantPro is not intended for children under 18. We do not knowingly collect personal data from anyone under 18.

• You can delete your account and all associated data at any time by going to: Profile > Edit Profile > Delete Account.
• This will permanently erase all personal data from our servers.
• You may also request deletion by contacting help@plantpro.online.

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date.